As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications In this textbook, Dr Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice Working from a multidisciplinary одеээ perspective, Dr Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels Using everyday language and clear illustrations, Dr Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set Case Studies from: IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J P Morgan Chase, Buckman Labs , Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton , Teamware, U A Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz , Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems *Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book *Author has over ten years experience in knowledge management/content management/information management in the corporate world *First textbook by a knowledge management professor.  Очаровательная2005 г Твердый переплет, 368 стр ISBN 075067864X.